ORGANIZATIONAL POLICIES


By visiting and using www.holisticsandtray.com (hereinafter the “website”), you accept and agree to be bound by these Terms and Conditions including our Disclaimer and Privacy Policy posted on the website and incorporated herein by reference.


The term “you” refers to anyone who uses, visits and/or views the website. Holistic Sandtray Institute LLC (“company”, “I”, “we” or “us”) reserves the right to amend or modify these terms and conditions in its sole discretion at any time without notice and by using the website, you accept those amendments.  It is your responsibility to periodically check the website for updates.


Your continued use of the website after posting of any changes to our Terms and Conditions constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by these Terms and Conditions.


GRIEVANCE POLICY

Holistic Sandtray (HSI) & Holistic Sandtray Institute (HSI) welcomes feedback and the opportunity to addresses program participant grievances. Grievances, continuing education approvals, refunds, and any other questions or concerns should be directed to Beth Moore and the  Holistic Sandtray team at beth@holisticsandtray.com.  Any grievances are discussed at a monthly team meeting of HSI senior leadership, following the receipt of such a request.  The HSI team will respond to such requests within five business days of coming to a decision regarding that grievance.

 

Participants also have a right to issue a complaint with any of the continuing education approval sources connected to our trainings if you feel your rights as a learner have been violated or disrespected. These include but are not limited to the American Psychological Association, the National Board of Certified Counselors, the Association of Social Work Boards, Association of Play Therapy, and the International Association of Sandtray Therapy. We hope we can arrive at a mutually agreeable solution.


PRIVACY POLICY

We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.


DISCLAIMER

Your acceptance of our Disclaimer is expressly incorporated into these Organizational Policies. Please review the Disclaimer for more information.


MANDATORY ARBITRATION AND GOVERNING LAW

You expressly waive your right to bring any legal claims, now or in the future arising out of or related to the website and our products/services. In the event of any dispute, claim or controversy arising out of or relating to your use of this website, the terms and conditions shall be construed in accordance with the rules and regulations of the state of Louisiana and the United States.

You agree to consent and submit to the jurisdiction of the state and federal courts located in Louisiana without regard to the principles of conflict of law or where the parties are located at the time a dispute arises.

You agree to resolve any disputes or claims first through mandatory arbitration in the state of Louisiana and shall bear the full cost of arbitration as permitted by law. Your good faith participation in arbitration is a condition precedent to pursuing any other legal or equitable remedies available such as litigation or any other legal procedure. You also agree that in the event a legal claim is initiated after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney’s fees and other costs associated with the legal action.


INTELLECTUAL PROPERTY

All content on this website including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark and other intellectual property and unfair competition laws with the exception of any content from others that we are lawfully permitted to use.  You are granted a limited revocable license to print or download Content from the website for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights.

You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent or license any part of the Content in any way to anyone, without our prior written consent.  You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.


USER CONTENT AND LAWFUL USE OF THE WEBSITE

For any Content or information that you upload, display, post, transmit, send, email or submit to us on the website or on any of our social media sites, you warrant that you are the owner of that Content or have express permission from the owner of those intellectual property rights to use and distribute that Content to us.

You grant us and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to identify you, publish, post, reformat, copy, distribute, display, edit, reproduce any Content provided by you on our website and on any of our social media sites for any purpose. You shall be solely liable for any damages resulting from any infringement of copyrights, trademark or other proprietary rights of any Content or information that you provide to us.

You agree not upload, display, post, transmit, distribute, send, email or submit to us on the website or on any of our social media sites any information or Content that is-

(a) illegal, violates or infringes upon the rights of others,

(b) defamatory, abusive, profane, hateful, vulgar, obscene, libelous, pornographic, threatening,

(c) encourages or advocates conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any law,

(d) distribute material including but not limited to spyware, computer virus, any kind of malicious computer software or any other harmful information that is actionable by law,

(e) any attempts to gain unauthorized access to any portion or feature of the website, and

(f) send unsolicited or unauthorized material or cause disruption in the operation of the website. You agree to use the website for lawful purposes only and shall be liable for damages resulting from the violation of any provision contained in these Terms and Conditions.


THIRD-PARTY LINKS

The website may contain links to third party websites or resources for your convenience. We may serve as an affiliate for some of these third-party websites by offering or advertising their products or services on the website; however, we do not own or control these third party websites. Once you click on a third-party link and leave this website, you are no longer bound by our terms and conditions.

You agree that we are not responsible or liable for the accuracy, content or any information presented on these third-party websites. You assume all risks for using these third-party websites or resources and any transactions between you and these third-party websites are strictly between you and the third party. We shall not be liable for any damages resulting from your use of these third-party websites or resources.


USE OF OUR PAID AND FREE PRODUCTS

We may offer free products for you to download and also sell paid courses, programs, physical or digital products and any other related materials (collectively, “products”) on this website. All our products and/or services including all content are protected by copyright pursuant to the US and international copyright laws. You are granted a limited revocable license to print or download Content from our digital products for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights. Copying or storing our content for other than personal use is expressly prohibited without our prior written consent.

You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance or in any exploit our products. You cannot sell or redistribute any of our products, whether free or paid ones, without our express written consent.  You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.


TERMINATION

We reserve the right in our sole discretion to refuse, remove, restrict your access, revoke and terminate your use of our website including any or all Content published by you or us at any time for any reason, without notice.


REFUND POLICY

If cancelling within 30 days from the date of purchase, trainees are entitled to a full refund.  If cancelling more than 30 days from the date of purchase, trainees can apply the dollar amount paid towards a future training with Holistic Sandtray Institute. Cancellations within 48 hours of the training are not refundable, nor eligible for a transfer towards a future training.

 

Only medically documented reasons or family deaths are considered as an exception to this policy. No-shows are not eligible for a refund. In the case of inclement weather, should we cancel the training, your registration would simply be moved to our rescheduled date. If the rescheduled date isn’t available for you, we can offer you another date or issue a refund within 30 days from date of purchase. If you terminate your training or need to leave it early for any reason, you are not eligible for a refund. Attendance at the entire training is required for our program to remain compliant with CE organizational standards. All other situations will be handled on a case-by-case basis. Please email us at beth@holisticsandtray.com with any questions or concerns.


ADA SUPPORT / DISABILITY ACCOMODATION

All venues are ADA compliant or willing to make arrangements. Please contact us at beth@holisticsandtray.com if you have any questions or concerns.

 

NO WARRANTIES

ALL CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES ON THE WEBSITE ARE “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, EXPRESS OR IMPLIED TO THE FULL EXTENT PERMISSIBLE BY LAW. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONTENT, INFORMATION, MATERIALS, PRODUCTS AND/OR SERVICES PROVIDED ON THIS WEBSITE. COMPANY MAKES NO WARRANTIES THAT THE WEBSITE WILL PERFORM OR OPERATE TO MEET YOUR REQUIREMENTS OR THAT THE INFORMATION PRESENTED HERE WILL BE COMPLETE, CURRENT OR ERROR-FREE. COMPANY DISCLAIMS ALL WARRANTIES, IMPLIED AND EXPRESS FOR ANY PURPOSE TO THE FULL EXTENT PERMITTED BY LAW.


LIMITATION OF LIABILITY

You agree that under no circumstances, we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall be liable for any direct, indirect, incidental, consequential, equitable, special, punitive, exemplary or any other damages resulting from your use of this website including but not limited to all the content, information, products, services and graphics presented here.

You expressly agree that your use of the website is at your sole risk and that you are solely responsible for the accuracy of the personal and any information you provide, the outcome of your actions, personal and business results, and for all other use in connection with the website.

You also expressly agree that we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall not be liable to you for any damages resulting from 1) any errors or omissions on the website, delay or denial of any products or services, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures; 2) any loss of income, use, data, revenue, profits, business or any goodwill related to the website; 3) any theft or unauthorized access by third party of your information from the website regardless of our negligence; and 4) any use or misuse of the information, products and/or services offered here.

This limitation of liability shall apply whether such liability arises from negligence, breach of contract, tort or any other legal theory of liability. You agree that we provide no express or implied guarantees to you for the content presented here, and you accept that no particular results are being promised to you here.


INDEMNIFICATION

You agree to indemnify and hold the Company and/or its officers, employees, successors, shareholders, joint venture partners or anyone else working with us harmless from all losses, claims, damages, demands, actions, suits, proceedings or judgments, including costs, expenses and reasonable attorneys' fees ("Liabilities") assessed against or otherwise incurred by you arising, in whole or in part, from: (a) actions or omissions, whether done negligently or otherwise, by you, your agents, directors, officers, employees or representatives; (b) all your actions and use of the website including purchasing products and services; (c) violation of any laws, rules, regulations or ordinances by you; or (d) violation of any terms and conditions of this website by you or anyone related to you; e) infringement by you or any other user of your account of any intellectual property or other rights of anyone. The Company will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability or damage at your expense. You shall fully cooperate and provide assistance to us if requested, without any cost, to defend any such claims.


ENTIRE AGREEMENT

These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications, discussions, negotiations or proposals we may have had with you whether electronic, oral or written.

A printed version of this entire agreement including the Privacy Policy and Disclaimer and of any notice given in electronic form shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.


SEVERABILITY

If any provision in these Terms and Conditions is deemed by a court, regulatory authority or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect, and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.


TRAINING POLICIES


By Registering For a Holistic Sandtray Training, You Acknowledge And Agree To The Following:


In-Person Training

My presence at the entire training is required, all sessions, and signing in person as an attendance verification. No partial credit can be awarded.


Online Training

My presence at the entire training is required, all sessions, on video as an attendance verification. No partial credit can be awarded.


Technological Requirements:

Attendance at all live sessions on the indicated dates is mandatory for the completion of this course. These live lecture and practicum sessions will be hosted by the video conferencing platform Zoom. Links for joining these live sessions via zoom are included in the course portals. These links will prompt you to download the Zoom software if you have not already done so, and will then connect you to the session. Please plan on joining a few minutes early for troubleshooting if you are not already familiar with the Zoom platform. For more information on how to join a Zoom meeting, please read through the following article: https://www.howtogeek.com/662339/how-to-join-a-zoom-meeting/. By registering for these trainings, you acknowledge that you meet the technical requirements needed to participate.


Refund/Cancellation Policy:

By registering for these trainings, you acknowledge you have read and agree to Holistic Sandtray’s Organizational Policies, which stipulate the terms for refunds and cancellations.


ADA SUPPORT / DISABILITY ACCOMODATION

All venues are ADA compliant or willing to make arrangements. Please contact us at beth@holisticsandtray.com if you have any questions or concerns.


Consultation:

Any required consultation hours are not included in the cost of online training. Exceptions include online courses that include consultation as part of the training.


Payment:

Please see the training page for more information.


Professionalism:

I acknowledge that I will show up on time and be fully present for each session, reaching out to my faculty member or any assistants if any unexpected problems arise. Staying present for online learning can come with its unique set of challenges, and I agree to take full responsibility for addressing my needs in the area of grounding and self-care during the training. I agree to refrain from all alcohol and illicit drug use during the training and agree to speak with my faculty member or an assistant if I anticipate that my impairment due to prescribed medications might pose a problem during the training. The faculty and staff reserve the right to remove trainees at any time if trainee impairment creates an unsafe environment for myself or for other trainees.


Doing Your Own Work:

Throughout the training, I, as the participant in training, will be expected to participate in a working practicum experience in the role of therapist, client, and observer. This means that I will be expected to do a small piece of my own, authentic clinical work. If I am currently in counseling or being treated for a mental health condition, it is recommended that I speak with my provider, alerting them that I am participating in the training. If I’ve received a major mental health diagnosis (past or present), I acknowledge that I am taking this training and engaging in this practicum at my own risk and that I will alert faculty or training staff before or during the training if any complications arise. I acknowledge that everyone taking part in the practicum experience is either new to Sandtray therapy or is learning more as fellow clinicians learning alongside me and I agree to keep the space as safe as possible for all involved. If any problems arise, I agree to address them with faculty or staff members.


CONTACT

For any questions, please contact us at beth@holisticsandtray.com.